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IT Management (4+1)

IT Management  (4 + 1)

1. General Information

Postgraduate studies in Management in Information Technology aim to provide quality and top European education and training of highly educated staff with in-depth knowledge of methods and techniques for managing ICT projects and systems. Upon completion of their studies, these staff will be able to take responsible positions in the processes of planning, design, management and monitoring of ICT projects and systems, including their business aspects.

The program in Management Studies in Information Technology is compatible with the relevant studies offered at most of the world's universities that support this topic and enable student mobility.

  • Name of the proposer: University "Ss. Cyril and Methodius University in Skopje, Faculty of computer science and engineering - FCSE
  • Study Program Name:   IT Management
  • Scientific-research area:   2 technical-technological
  • Field
  • The value of postgraduate studies is   60 ECTS credits .
  • Duration of studies:   2 semesters .
  • One academic year consists of two semesters lasting 30 weeks (1 semester = 15 weeks).
  • Admission Requirements : Students in Information Technology Management can enroll in graduate students who have 240 or 180 undergraduate credits.
  • Introductory layer : Students who have earned less than 240 credits during their studies are offered a variety of introductory courses. After their successful realization, the student acquires the right to continue with the first semester of postgraduate studies.
  • First semester: 2 compulsory courses, 2 elective courses in the field.
  • Second semester: 1 compulsory subject in the field, 1 elective subject in the field and 1 elective subject from the list of UKIM and final project - master's thesis (18 ECTS)
  • 1 ECTS credit corresponds to 30 hours of total work engagement
  • The number of contact hours is 4

Upon successful completion of the postgraduate studies in Information Technology Management, the successful student will possess the following general abilities and qualifications:

  • Ability to work in interdisciplinary teams
  • Power of analysis and synthesis
  • Power to apply knowledge in practice
  • Power to generate new ideas (creativity)
  • Power of learning
  • Ability to critique and self-critique
  • Ability to make decisions
  • Knowledge of English
  • Research skills

Upon successful completion of the postgraduate studies in Information Technology Management, the successful student will possess the following specific abilities and qualifications:

Knowledge and Understanding

 

Provides in-depth knowledge and understanding of the theoretical foundations of software and innovation project management, information systems and risk management and other disciplines.
Acquiring the necessary knowledge in the field of management with ICT systems and projects.
Develop advanced skills in planning, designing, designing, managing, testing, and implementing ICT systems and projects.
Demonstrates a high level of professional competence in the analysis of empirical data in the fields of business, industry, economics and government.
Work with applied projects to manage projects, resources, money and people.
Governs the latest industry standards and best practices, as well as opportunities for improvement and future development in the area.

Applying knowledge and Understanding

 

Can apply knowledge and understanding for professional development in a narrower area of ​​Information Technology Management.
Demonstrates skills and knowledge necessary for the individual to be competent in managing IT systems and projects at a high level.
The competencies qualify him with a solid management and technical basis with the possibility to include a selected range of broader aspects of Management in Information Technology and the like that will suitthe needs of the professional in this field with constant and rapid development.
In-depth management knowledge required for efficient work of ICT manager, independent specialist or member of specialized team.

Ability to evaluate

Demonstrates a commitment to self-improvement and continuous professional development
Demonstrates in-depth knowledge of advanced analysis and design techniques in the fields of Information Technology Management.
Demonstrates knowledge of best practices for improving productivity and mutual understanding in business organizations taking into account personal, social, scientific and ethical aspects.
Demonstrates the ability to make managerial decisions independently and link business practice with application solutions.

Communication Skills

Demonstrates the ability to communicate with colleagues and work in a team through a high level of awareness of the importance and power of communications.
Illustrates effective exchange of information, ideas and reasoned arguments.
Demonstrates high ability to work and lead multidisciplinary teams
Demonstrates ability to plan and manage time at managerial level and professional socialization and conflict resolution.
Recognizes complex organizational structures and the need to restructure them,   understands their impact on effectiveness and efficiency in combination with modern technologies.

  Learning Skills

Demonstrates an understanding of the basics of research methodology, with the ability to evaluate, design and conduct research in the field, formulate, plan a research project and communicate in depth on a topic.
Demonstrates the ability to reasonably evaluate and generate ideas with creative and critical thinking, mastering new theories, models, techniques and technologies, while appreciating the need for continuous professional development.
Able to select and understand procedures and methods for structuring, consolidating, and handling information and data in an environment.
Has high self-confidence and independence, proactivity and self-awareness to perform and delegate tasks and manage further career.

 

Acquired title:   Master of Information Science and Computer Engineering in the field of Information Technology Management.  

2. Studies
 

Table 1:  Schedule of the courses in semesters and academic study years (AC)

 

List
Number

Course
code

Course title

Semester

Weekly fund of classes

ECTS

L

E

FIRST YEAR

1.

IT-I-03

ICT Management    

9

4

0

6

2.

ITMWE02

Advanced ICT Innovation and
Entrepreneurship

9

2

1

6

3.

ITMWE01

Advanced Software Project Management

9

4

0

6

4.

 

Elective course

9

 

 

6

5.

 

Elective course

9

 

 

6

6.

ITMSE01

Advanced Software Requirements
Engineering

10

2

0

6

7.

 

Elective course

10

 

 

6

8.

 

Master's Thesis

10

 

 

18

Total hours (lectures / exercises) and number of ECTS credits in the academic year

 

 

60

2.1 Electives

The student can choose a subject from the list of offered elective subjects from all study programs of the second cycle of studies. The list of offered elective courses can be found at   this link  .
 

 

Number

 

Code

 

Name of the object

 

Semester

Weekly fund of classes

 

ECTS

 

Unit

L

E

1

ITMWE07

Management of Databases   

9

2

2

6

FINKI

 

2

 

ITMWE06

Information security management   

 

9

 

2

 

1

 

6

 

FINKI

 

3

 

SI-Z-01

Software Lifecycle Management   

 

9

 

4

 

0

 

6

 

FINKI

4

BK-I-12

Change and risk management

9

4

0

6

FINKI

 

5

 

ITMWE10

Managing the Software Testing Process    

 

9

 

2

 

1

 

6

 

FINKI

 

6

 

CC-I-02

Big Data and Distributed Data Analytics

 

9

 

2

 

2

 

6

 

FINKI

 

7

 

ITMWE03

Advanced Management Information Systems   

 

9

 

2

 

2

 

6

 

FINKI

 

8

 

ITMWE08

e-Government advanced topics   

 

9

 

3

 

1

 

6

 

FINKI

9

ITMWE04

Business Design Thinking      

9

4

0

6

FINKI

10

ITMWE11

Digital Transformation   

9

2

2

6

FINKI

11

IT-I-04

E-business

9

4

0

6

FINKI

 

12

 

IT-I-10

Internet Infrastructure management

 

9

 

4

 

0

 

6

 

FINKI

 

13

 

EI-I-01

Requirements Analysis in Ecosystem informatics

 

9

 

3

 

0

 

6

 

FINKI

 

14

 

IS-I-07

Systems for data-based business decision

 

9

 

4

 

0

 

6

 

FINKI

15

KN-I-10

Business process mining

9

4

0

6

FINKI

 

16

 

SDP-Z-4

Wrangling and exploratory data analysis

 

9

 

4

 

0

 

6

 

FINKI

 

17

 

IS-I-06

Information Systems Analysis and Design

 

9

 

4

 

0

 

6

 

FINKI

18

IT-I-18

Data Science

9

4

0

6

FINKI

 

19

 

SNP-Z-1

Data Analysis Using Statistical Packages

 

9

 

4

 

2

 

6

 

FINKI

20

CC-I-04

Business modelling

9

4

0

6

FINKI

21

IS-I-01

Collective Intelligence

9

4

0

6

FINKI

22

ITMWE09

Human resource management    

9

2

0

6

FINKI

 

23

 

SI-I-05

Model based software Engineering

 

9

 

4

 

0

 

6

 

FINKI

24

SI-I-07

Engineering ethics

10

4

0

6

FINKI

 

25

 

SI-I-08

Engineering ERP business Systems

 

10

 

4

 

0

 

6

 

FINKI

26

ITMSE02

IT Service Management

10

2

0

6

FINKI

27

CC-I-07

Small business management

10

3

0

6

FINKI

28

CI-I-11

Decision support systems

10

4

0

6

FINKI

29

SI-I-13

Software Architectures

10

4

0

6

FINKI

30

ITMSE05

Strategic management in IT

10

2

0

6

FINKI

 

 

 

31

 

 

 

EDU-I-10

Student Involvement in Humanitarian, Free and Open-Source Software Development

 

 

 

10

 

 

 

2

 

 

 

2

 

 

 

6

 

 

 

FINKI

 

32

 

ITMSE06

Management of Electronic Educational Systems

 

10

 

2

 

1

 

6

 

FINKI

33

IT-I-08

Digital Marketing

10

4

0

6

FINKI

34

EDU-Z-04

Gaming in education

10

2

2

6

FINKI

 

 

35

 

 

EDU-I-04

Recommender Systems, Virtual Guidance and Self- Help in Knowledge Mastery

 

 

10

 

 

2

 

 

2

 

 

6

 

 

FINKI

 

36

 

ITMSE07

Data Science Project Management

 

10

 

2

 

1

 

6

 

FINKI

37

SDP-I-4

Business analytics

10

2

2

6

FINKI

38

SI-I-09

Software Reliability

10

4

0

6

FINKI

Total:

 

 

 

 

Internet Technologies (3+1+1)

1. General Information

 

Postgraduate studies in Internet technologies aim to provide quality and top European education and training of ICT engineers with deep knowledge of Internet networks, technologies and security. Upon completion of their studies, these engineers will be able to take responsible positions in the processes of planning, design, management and security of Internet networks and work with various types of the latest technologies, including their business aspects.

  • Name of the proposer: University "Ss. Cyril and Methodius University in Skopje, Faculty of Information Sciences and Computer Engineering - FINKI
  • Name of the study program: academic second cycle studies in Internet technologies
  • Scientific-research area: technical-technological
  • Field: Computer Engineering & Informatics
  • Area: Information Systems and Networks
  • The value of postgraduate studies is 60 ECTS   or 120 ECTS credits
  • Duration of studies: 2 or 4 semesters.
  • One academic year consists of two semesters lasting 30 weeks (1 semester = 15 weeks).
  • The first semester consists of subjects, while the second has a smaller number of subjects and is reserved for the final project, ie. for the master's thesis.
  • Admission Requirements : Completed undergraduate studies in the field of informatics or computer technology and informatics with a minimum of 240 credits. For study directions that carry less than 240 credits, exams offered in the introductory layer are added.
  • Introductory layer : Students who have earned less than 240 credits during their studies are offered a set of differential introductory courses. After their successful realization, the student acquires the right to continue with the second year of postgraduate studies.
  • First semester: 3 mandatory courses and 2 electives, one of which may be from the University list.
  • Second semester: 1 mandatory and 1 elective, which can be from the university list (only if in the first semester the subjects are selected at the Faculty level) and a final project of 18 ECTS
  • 1 ECTS credit corresponds to 30 hours of total work engagement
  • The number of contact hours is 4
  • The academic title or degree obtained after graduation is

 

- Master in Information Science and Computer Engineering in the field of Internet Technologies

 

2. Introductory layer

The introductory layer is intended for students who study for less than four years or have earned less than 240 credits from previous studies.

Table 1: List of introductory layer items

РБ Subject Semester ECTS
1 mandatory subject 1 of Table 2 VII 6
2 mandatory subject 2 of Table 2 VII 6
3 mandatory subject 3 of Table 2 VIII 6
4 mandatory subject 4 of Table 2 VIII 6
5 Elective course 1 1 VII 6
6 Elective 2 1 VII 6
7 Elective course 3 1 VII 6
8 Elective 4 1 VIII 6
9 Elective course 5 1 VIII 6
10 Selection from the university list of free courses VIII 6

[1] Selection from the lists of subjects from the introductory layer of all master studies at the Faculty of Information Sciences and Computer Engineering

Elective courses can be selected from the proposed list of courses of the study program (Table 2), or from the proposed lists of courses from the introductory layer of other study programs of the Faculty of Information Sciences and Computer Engineering. The selection of courses should be made in accordance with the previous knowledge of the candidate and the necessary knowledge to continue with postgraduate studies in intelligent systems. When choosing courses, the student should coordinate with the head of the study program. A free choice of subject is also allowed, which is on the university list of subjects for the first year of two-year postgraduate studies.

 

Table 2:   List of items

РБ Code / Subject Semester ECTS Prerequisite2
1 CSEW513   Distributed Systems VII 6 Computer Networks, Algorithms and Data Structures
2 CSEW519   Mobile platforms and programming  VII 6 Object-Oriented Programming
3 CSEW702   Web based systems  VII 6 Network Programming
4 CSEW303   Probability and Statistics  VII 6 Calculus 1, Discrete Mathematics 2
5 CSEW504   Network Services Administration VII 6 Computer Networks, Operating Systems
6 CSES609   Computer Network Design  VIII 6 Computer Networks
7 CSES405   Wireless mobile systems  VIII 6 Computer Networks
8 CSES618   Network Security  VIII 6 Computer Networks, Operating Systems
9 CSES633   Networking VIII 6 Computer Networks
10 CSES612   Electronic & Mobile Commerce  VIII 6 Internet programming

 

[2] The titles of the courses are given according to the curricula of the undergraduate studies at the Faculty of Information Technologies and Computer Engineering, UKIM, Skopje. Students who have graduated from other institutions will have to show passed exams in subjects appropriate to the above in order to meet the prerequisites for the respective subject.

 

After the successful completion of all ten courses and 60 credits, the student with previously acquired 180 ECTS credits (or completed three-year studies) continues with the courses from the second academic year of postgraduate studies - Table 3 (IX and X semester). p>

 

3. Studies

Table 3: List of Postgraduate Courses

РБ CODE / Subject Semester З / И ECTS
1 IT-Z-01 Network Analysis IX З 6
2 IT-Z-02 Advanced mobile and web applications IX З 6
3 IT-Z-03 Internet Security and Privacy IX З 6
4 Elective IX И 6
5 Elective IX И 6
6 IT-Z-04 DevOps for networking  X З 6
7 Elective X И 6
8 Master Thesis X З 18

 

At least one elective should be chosen from the offered electives in Table 4. At most one of the electives can be chosen from the University list of master's degree programs. A maximum of two electives can be selected from the courses offered at the other postgraduate studies at the Faculty of Information Sciences and Computer Engineering.

 

Table 4: Electives

РБ New code /   Subject < / span> Semester ЕКТС
1 IT-I-01   5G communication networks IX 6
2 IT-I-02   Parallel processing IX 6
3 IT-I-03   ICT Management  IX 6
4 IT-I-04   E-business IX 6
5 IT-I-05   Data visualization IX 6
6 IT-I-06   Network penetration testing  IX 6
7 EI-I-07   Client server programming paradigms X 6
8 IT-I-08   Digital Marketing  X 6
9 IT-I-09   Advanced Distributed and Parallel Systems IX 6
10 IT-I-10   IX 6
15 IT-I-15   Advanced Topics in Computer Architecture X 6
16 IT-I-16   Security incident and response management  IX 6
17 IT-I-17   Cyber threat intelligence X 6
18 IT-I-18   Data Science IX 6
19 IS-I-04   Mobile web services IX 6
20 IS-I-17   Collaborative computer systems X 6
21 PS-I-08   Linked Open Data X 6
22 PS-I-05   Smart grid IX 6

 

The student can choose a subject from the list of offered elective courses from all study programs of the second cycle of studies. The list of offered electives can be found on this   link .

Customer Support Advisor (Proton Mail)

Location: Skopje office (70%)

Application link: https://boards.eu.greenhouse.io/proton/jobs/4139364101

A better internet, where privacy is the default, is possible. Building this better internet might seem daunting or even unthinkable, but at Proton, this is what we do every day.

Proton was founded in 2014 by a group of scientists who met at the European Organization for Nuclear Research (CERN). Our first product, Proton Mail, is now the world’s largest encrypted email service. Subsequent Proton products, such as Proton VPNProton Calendar, and Proton Drive, give our users full control over how and with whom their data is shared.

Today, Proton makes privacy universally accessible. Journalists from outlets like The Guardian and The New York Times, some of the world’s largest organizations, and people in more than 180 countries have signed up for over 70 million accounts. Our diverse and dynamic team is made up of more than 400 members representing over 40 different nationalities. While we are based in Geneva, Switzerland, we have offices in Zurich, Prague, London, Vilnius, Skopje, Taipei, and many more employees working remotely around the world.

Join one of Europe’s fastest-growing companies to help us solve challenging problems and build new products that will reach hundreds of millions of people. We want to create more than just one of the world’s most impactful tech companies; we want to create a new internet that serves the interests of all people. We need you, your voice, your ideas, and your ambition to make it happen.

 

Purpose of the role

We are looking for enthusiastic tech-savvy individuals to join our Customer Support team in our offices in Skopje. As a Customer Support Specialist for Proton Mail, you’ll be in charge of resolving our customers' technical support questions related to our product.

What you will do

  • Interact directly with Proton Mail customers to answer questions regarding our services
  • Help resolve technical support inquiries from customers and maintain the high levels of customer support and satisfaction we are known for
  • Extensive troubleshooting in order to detect the cause of the issue
  • Collaborate closely with our developers to improve Proton products based on customer feedback
  • Helping to test the web and mobile applications on a regular basis to ensure that only a high-quality product is released to our customers

Job requirements

  • Excellent communication in English (especially in written form)
  • Understanding the concept of end-to-end encryption
  • You're a problem solver with a positive attitude
  • You enjoy working in a highly dynamic environment
  • You're tech-savvy
  • You care about digital privacy and you want to make a difference

Bonus points for:

  • Experience in Customer Support
  • Experience with QA testing
  • A degree in Information Technology is a big plus

Why should you join Proton?

  • Be part of a movement - Proton is not just a product or service but a community-driven movement united by a shared vision of online freedom. Our services are open source, audited, and supported by community contributions. We give back to our community by maintaining core encryption libraries and by supporting other organizations furthering the same goals as us. Proton is free, open source, neutral, independent, and community first, while remaining financially sustainable.
  • Work with smart and dedicated people - Our team is diverse, collaborative, and tight-knit with people coming from all walks of life, including many of the world’s top academic institutions and organizations, such as MIT, Harvard, Stanford, Caltech, Cambridge, and ETH.
  • Join a strong brand - Our encrypted email service - Proton Mail - has grown to be a staple of online security and privacy. Proton has been featured in multiple popular television and film productions, such as Mr. Robot, Knives Out, Sounds of Metal, and more.
  • Grow with us - We’re one of Europe’s fastest-growing startups, doubling in size every year. Our growth gives you limitless career and educational opportunities as well as the opportunity to work side-by-side with many world-leading experts in their fields.
  • Have your voice heard - We value your opinion and encourage you to speak up and share your ideas and thoughts. At Proton, no problem is someone else’s problem. We collectively strive to do the right thing and be the undisputed best in the world at everything we do.
  • Benefits – these vary by location and type of contract but expect support on your vacation, parental leave, refreshment if working from the office, learning and development opportunities, equity for shared success, flexible working hours and remote work, company events and team building activities.
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Stonebranch builds dynamic IT automation solutions that transform business IT environments from simple IT task automation into sophisticated, real-time business service automation, helping organizations achieve the highest possible Return on Automation. No matter the degree of automation, Stonebranch software is simple, modern and secure. Using its universal automation platform, enterprises can seamlessly orchestrate workloads and data across technology ecosystems and silos. Headquartered in Alpharetta, Georgia with points of contact and support throughout the Americas, Europe, and Asia, Stonebranch serves some of the world's largest financial, manufacturing, healthcare, travel, transportation, energy, and technology institutions.

The candidate will join our Technology Enabled Services business unit (TES) in Skopje, a DevOps and Digital-Services lab focused on Telco operational needs and in creating innovative value-added solutions based on Stonebranch IT Automation tools and open-source frameworks.

Your Part in this Growth Story:

Stonebranch TES BU is searching for an Application Engineer for Business Supporting Systems and Systems in Billing Domain who’s interested in designing and building amazing and impactful solutions for our customers by being always a creative thinker, self-motivated and passionate in continuous learning.

The position is best suited for candidates eager to learn new technologies and processes especially in TelCo industry.

Your Impact on The Organization:

The Application Engineer is responsible for:

  • Application operation and development of the systems in the domain
  •  Actively participate in implementation of new versions of the systems
  •  Monitoring of the services, Incident management and documentation
  •  Proactively analyze application logs to detect the problem
  • ·Prepare and update technical documentation

What You Will Bring to the Team:

  • BS/MS degree in Computer Science or equivalent experience
  • Business fluent in English (verbal and written)
  • Knowledge of SQL database querying, log analysis, simple code analysis
  • Experience in applying solid IT expertise in application operation and maintenance would be considered as an advantage
  • Experience in working with PL/SQL Oracle and UNIX/Shell Scripting would be considered as an advantage

Why You’ll Love Stonebranch:

  • Competitive compensation
  • Great company culture
  • Regular social events
  • Work in a young, motivated, experienced and international team of top performers
  • Continuous professional development
  • Mobile phone

If you are interested in this position, please send your CV to hr@stonebranch.com.

We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.

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Табови

д-р Анастас Мишев

Табови

д-р Катерина Здравкова

Табови

Lupcho Kocarev Academician Ph.D.

Табови

д-р Дејан Ѓорѓевиќ

Табови

Академик д-р Љупчо Коцарев

Табови

д-р Ана Мадевска Богданова